Simple enough question, the answer is unexplainable even from the most brilliant of minds.
The underlying question is…
When did Gloucester City change to Brooklawn?
First, let me say my wife and I have lived on the same block of this city forever.
She all her life, and I for 30 years.
The problem I\’m about to explain may only concern a small number of households
but nevertheless has causes me anguish for the better part of 15 years.
Somehow, somewhere, some way the U.S.P.S., FedEx, UPS, DHL,
and who knows how many other package delivery services just can\’t seem to locate
Gloucester City anymore.I mean I see their trucks on our streets but they can’t locate me.
Be it coincidence that Brooklawn and Gloucester City both have a \”Bergen\” street.
Be it coincidence that there\’s a 300 block in both towns.
The difference being the last four (4) digits of our zip code,
Gloucester City is 1704, Brooklawn is 2704, go figure.
Let\’s see, just for starters, we\’ve had tax bills, credit card bills, merchandise, gifts,
magazines, state and federal refund checks, birthday cards, utility bills, food delivery,
and yes even visitors get \”misdirected\” to the other address.
I\’ve had to pay more than my fair share of late charges and dispute credit card charges for goods never received.
We\’ve seen some of the best stand up comedy routines by Postmasters, Asst. Supervisors, Supervisors, and Customer Service Reps both over the phone and in person.
The latest rationalization I\’ve received was that Brooklawn and Gloucester City
share the same zip code and because Brooklawn starts with a \”B\” it\’s first in
the zip code system.
DUH !! Are we not the main Post Office?
The second best defense is the \”address software\” reader has a glitch.
The Barcode Scanner says the package belongs in Brooklawn even though
it\’s clearly labeled Gloucester City.
The situation has escalated beyond the point of absurd and into the realm of unreasonable.
I try to be a good resident and add the last four (4) digits to the previous five (5)
digits of my zip code on all correspondences to ensure my address is correct and lo and behold the item winds up in Brooklawn or never materialize at all.
Even with the correct address on the label in 2 inch bold letters, the item goes missing.It is not properly read by either electronic or human eye all too well.
Over the course of say… 15 years, we\’ve gotten to know the occupants of the other address so well we exchange phone numbers and eventually get on a first name basis with them, but it is an apartment building and it\’s tough to keep up with folks in a mobile society.
I openly challenge the U.S.P.S. and UPS and FedEx and DHL to try their best to revamp this trifling yet frustrating problem.
But if the past holds true, nothing will happen but finger pointing and ever worsening
customer service for a premium price.
Thank You,
Russell Cogill…………Gloucester City
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