Citizens Asked for Assistance
PHILADELPHIA, PA – The winter’s excessive snow and extreme temperatures have taken a toll on the City’s roads. As the City’s three weeks of snow and ice fighting efforts begin to wind down, street defects that have been caused – and often hidden – by the snow and ice will become visible and, in some instances, serious. Streets Commissioner Clarena I.W. Tolson says, \”Citizens can be our best inspectors. Whether you see a pothole, or a ditch
unraveling, or the presence of water at the location, citizens should contact the Streets
Department Customer Affairs Unit at (215) 686-5560 or 3-1-1 to report the defect. Citizens
may also visit the Streets Department’s website at www.phila.gov/streets/Potholes.html.\”
Potholes are typically caused by the freezing and thawing of moisture that has seeped into
the roadway structure.
But residents should be aware that not all road defects are potholes.
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